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Owners

Professional Property Management

We do not exist without our owners so it is natural that our owners are our highest priority. It is our goal to make the rental process as easy and worry free as possible and we treat all of our properties as if they were our own. A few of the services offered to all of our accounts is:

  • Quick sign up process
  • Advertising
  • Showing the property
  • Applicant screening including credit, criminal, eviction, employment, income and past residential history background checks
  • Organizing pre-move in repairs
  • Collection of security deposit
  • Thorough inspections upon move-in
  • Attorney drawn leases.

In addition, for our full management accounts we offer:

  • Collection of monthly rent
  • Process maintenance requests
  • Troubleshoot prior to issuing a work order to avoid unnecessary call out fees.
  • Process monthly statements
  • Direct deposit of monthly proceeds
  • Process vendor payments
  • Offer direct deposit**
  • Online account access 24/7/365
  • Thorough lease renewal inspections
  • Thorough move-out inspections
  • Preparation of claims letters
  • Disbursement of security deposit

We are constantly updating and refreshing our processes so that we continue to make your experience as smooth as possible. We welcome feedback and suggestions so that we can continue to meet the needs of all of our owners.

Whether you are an investor or a single family home owner we can help you with all of your property management needs!

**Your choice of bank must accept ACH for our direct deposit program.

Property Management Services

Our management services include both full management and tenant placement. Both services include advertising, showings, application screening and a thorough move-in inspection. If you want to then manage your own home/unit, our tenant placement services will suit you. If you do not live locally or don’t want to take the 3am emergency maintenance calls, you will want to consider our full management services. After the move-in inspection has been completed and the tenants have taken possession of the property, we will continue to look after your home, process maintenance requests and collect rent. We offer our tenants 24/7 emergency maintenance response and can have someone assessing the issue quickly. As well, with our full management services, we will organize and execute a lease renewal or, if the tenant chooses to move-out at the end of their lease, we will conduct a thorough move-out including pictures and prepare a security claim letter.

Our services, whether full management or tenant placement are all encompassing. We will not charge you extra for inspections, negotiations or large work orders. We do not add a surcharge to our work orders processed so you will only pay what the vendor charges. Our fees are shown upfront so you don’t have any surprises.

Our Technology Advantage

We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:

  • We can respond faster and provide better service to both owners and tenants.
    We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.
  • Monthly statements can be delivered to your email inbox, saving time and paper.
    The statements are easy to read and provide you with a quick snapshot of your property details for the past month.
  • We address property maintenance issues faster.
    We can create electronic work orders and communicate with vendors so we quickly solve issues.
  • You will be paid faster and more securely.
    We are able to use electronic payments (ACH) to deposit funds directly into your bank account.
  • We can more effectively market your properties to fill vacancies sooner.
    We can quickly and professionally advertise your properties on our Web site, Craigslist, and other Web sites.

Owner Statements Available Online

Did you know that you can now access your owner statements online?

Benefits:

  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection

How it works:

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

View Your Owner Statement